Knowledge Base
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Generate Content Ideas
Michael sets out in this video how to generate content ideas. He sets out the following uses: Finding viral...
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Generate Industry Insights
“The company has become nothing short of my secret weapon when it comes to keeping on top of what’s...
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Find Experts to Interview
Featuring influencers on your website can build trust, engage influencers and help you build relationships. This article looks at...
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Why aren’t there many results?
We’re currently focused on English language content. Whilst we do have some content for other languages, our search isn’t...
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How can I contact the team?
If you need more assistance, encounter a bug, problem or have some feedback for us then you can get...
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Why are the counts different when I view the article?
We update the social share counts in fixed time intervals, and cache them in our servers. It’s impractical to...
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Configuring port speed and duplex
Sometimes customers may experience abnormal slow throughput result or packet dropped, which usually turns out to be caused by...
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Reset the admin password
Starting from firmware 5.4, Balance 305, 380 or above support admin password reset via the LCD panel. Admin password...
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Enable Remote Assistance
When you create a support ticket with the Support Team, you might be asked to enable the Remote Assistance...
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Properly configuring your firewall
We have written this quick walkthrough to help you properly configure your firewall rules. Configuring the proper port number...